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  • Warranty and Service
    Frequently Asked Questions
  • Frequently Asked Questions
    Here you can find the most common questions about installation, warranty, and technical service. We are always by your side.
    Frequently Asked Questions
  • Guides & Videos
    In this section, you can find video tutorials designed to help you understand the installation, usage, and technical features of our products.
    Frequently Asked Questions

Installation and Usage Information

Fast and precise remote installation guidance, including full online diagnostics and resolution of technical issues.

Step-by-Step Support with Video

You can easily complete the installation by watching clear setup and troubleshooting videos prepared by our technical team in the Guides & Tutorials section.

Manuals & Guides

You can download detailed manuals for all BAMoONE products from the Guides & Tutorials section to ensure proper installation and usage.

Frequently Asked Questions (FAQ)

You can find quick answers to the most frequently asked questions about installation, usage, warranty, and technical support in the FAQ section.

Frequently Asked Questions

Repair and Replacement Requests

  • Please note before submitting a request
    To help us provide faster and more effective support, please pay special attention to the following points.
  • Take 3 Clear Photos
    Take clear photos of the product from three different angles and try to clearly show the damaged area in detail.
  • Record a Short Video
    Record a short video of approximately 60 seconds and clearly show how the problem appears so our technical team can accurately identify the cause of the issue.
  • Send Photos + Video + Short Description
    Please send three photos, a short video, and a brief description of the issue so we can offer you the most suitable repair or replacement solution.
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Available Products on Sale

You can explore our currently available products along with their short descriptions. By clicking on any item, you will be redirected to the main product page.

The non-locking passage door knob is designed for interior spaces, offering a practical and modern solution for everyday use. It provides smooth opening and clo...

The non-locking passage door knob is designed for interior spaces and offers a practical, modern solution for everyday use. It provides smooth opening and closi...

The keyed entry door knob is designed for spaces that require enhanced security and reliable locking performance. It is ideal for exterior entry doors as well a...

The keyed entry door knob is a durable and functional door accessory designed for spaces requiring security. Suitable for exterior entry doors, offices, and sto...

The keyed entry door lock combo set is designed for spaces that require enhanced security and reliable protection. The set includes a deadbolt lock on the upper...

The keyed entry door lock combo set is designed for spaces requiring enhanced security and reliable protection. The set includes an upper deadbolt lock and a lo...

The keyed deadbolt and lever handle set is designed for exterior residential doors requiring enhanced security. The set features an upper keyed deadbolt lock an...

The keyed entry handle and deadbolt set is designed for exterior doors requiring enhanced security and reliable protection. The set includes a sturdy exterior h...

The keyed entry handle and deadbolt set is designed for exterior doors requiring enhanced security and reliable protection. The set includes a sturdy exterior h...

This entry handle, knob, and deadbolt set is designed for exterior doors, combining enhanced security with elegant style. The set includes a keyed deadbolt lock...

Warranty and Service

Please review the following rules to ensure proper evaluation of your warranty request and to receive appropriate support.

It is recommended to check that all parts and accessories are complete and undamaged when opening the package.

It is recommended to follow the instruction materials provided with the product during installation.

If a manufacturing defect is detected, 3 photos and a short video may be required for evaluation. The request is reviewed based on the provided materials.

BAMoONE – For a safer, smarter, and more comfortable life.

BAMoONE is a modern brand offering security and smart technology solutions. Our products provide practical and reliable solutions designed for everyday use in homes and workplaces. From mechanical and smart locks to other security equipment, we aim to deliver convenience and functionality through a wide range of product options.

Our Mission

To provide door and security solutions that are safe, convenient, and easy to use for people.

Our Vision

To become an international brand recognized for its reliability and a wide range of products that meet users’ needs.

Our Values

Reliability · Quality · Innovation · Customer Satisfaction
Why Us?

BAMoONE — where comfort and security come together.

Thank you for choosing BAMoONE — you deserve the best.
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